Privacy Policy

1. Overview

This Privacy Policy describes how Drawlance Guild (“we”, “us”) collects, uses, and shares personal information when you visit our website, enroll in courses, or contact support. We apply principles of data minimization, purpose limitation, and security by design.

2. Information we collect

• Account data: name, email, and hashed passwords when you create an account.
• Transactional data: course selections and payment confirmations (processed by third-party providers).
• Support data: messages sent through our contact form.
• Technical data: device, browser, and basic analytics. We do not use invasive fingerprinting.
• Cookies: strictly necessary cookies for session and preferences (e.g., theme, cookie consent).

3. How we use information

• Provide and improve courses and student support.
• Authenticate users and secure accounts.
• Process orders and maintain accurate records.
• Comply with legal obligations and prevent abuse.

4. Legal bases

Depending on your region, we rely on contract necessity (course delivery), legitimate interests (site security, product improvement), and consent (non-essential cookies) where applicable.

5. Sharing

We share data with service providers who support our operations (hosting, analytics, payments) under data processing agreements. We do not sell personal information.

6. Retention

We retain data only as long as necessary for the purposes described or as required by law. You may request deletion of your account and associated personal data, subject to record-keeping obligations.

7. Your rights

• Access, correction, deletion, and portability of your data.
• Objection or restriction of processing where applicable.
• Withdrawal of consent without affecting prior lawful processing.

8. Cookies

Our site uses essential cookies for login and preferences (e.g., theme). You can manage consent using the banner. See our Terms for service-level details.

9. International transfers

When transferring data across borders, we apply appropriate safeguards such as Standard Contractual Clauses and access controls.

10. Security

We implement encryption in transit, role-based access, and secure coding practices. No method is 100% secure, but we continually improve our safeguards.

11. Children

Our services are not directed to children under 13, and we do not knowingly collect data from them.

12. Contact

For privacy questions or requests, email [email protected] or write to: Drawlance Guild, 548 Market St, San Francisco, CA 94104, USA.

13. Changes

We may update this policy to reflect legal, technical, or business changes. Material updates will be announced on this page with a revised effective date.